Gather information, suggestions and insight from customers and employees - they have the answers and solutions your organization needs
Ensure that your most valuable assets, your customers and employees, are satisfied and loyal
Identify where to focus resources and initiatives to get the greatest payback
Make better, more informed decisions
Identify the need for change
Measure and manage ongoing change
Send an important message to customers and employees that you care about them and value their opinions
Online surveys are a highly cost-effective alternative to expensive consulting projects - often with better results

Overview of Quantisoft's Survey Solutions - Employee Surveys, Customer Surveys and Other Assessments

Survey Solutions	Survey Focus
Employee Surveys
Online employee engagement surveys	Engaged employees go the extra mile, putting greater effort into their work than their less engaged peers. Highly engaged employees drive business performance and customer satisfaction. Assess employee engagement levels and identify ways to significantly increase employee engagement and performance. Employee engagement survey results are provided by staff demographics and for the organization overall.
Online employee satisfaction surveys/ Online employee opinion surveys	Gather information, suggestions and insight from employees about their satisfaction with a wide range of issues that drive their engagement and performance, organizational effectiveness and business competitiveness and performance. Use employee survey results to drive organizational sustainability and agility, and enhance your organization's employer of choice reputation.
Online employee climate surveys/ Online employee attitude surveys	Assess organizational climate and culture, enabling business leaders and HR to make informed decisions about making cultural changes essential for creating and maintaining an environment conducive to ethical behavior and honest communication, and significant improvements in organizational effectiveness and business performance.
Online HR surveys/ Online employee surveys	Online HR surveys are a fast, efficient, accurate and highly cost-effective way to gather information, suggestions and insight from all of your employees, organizational and business units at all of your company's locations. Every Quantisoft online HR survey is customized to meet your organization's specific needs.
Online HR scorecard surveys/ Human resources scorecard surveys/ Online HR customer satisfaction surveys	In most organizations Human Resources is responsible for providing a wide range of services and advice for ensuring that the organization's human capital is highly effective. Given the high cost of human capital and the impact employees have on the success or failure of an organization, it is important to assess HR's effectiveness in carrying out its mission, always looking for ways to increase HR's performance. Conducting an online HR Scorecard survey and creating a comprehensive HR Scorecard is a great way to assess the effectiveness and performance of in-house and outsourced HR services.
Employee retention surveys/ Employee turnover surveys/ Employee exit interview surveys	Voluntary employee turnover is very costly and it negatively impacts customers. Identify the reasons for employee turnover and what can be done to reduce turnover, increase employee engagement and business performance, and become an employer of choice.
Online employee benefits surveys	Employee benefits are a key driver of employee satisfaction, engagement and retention. Online employee benefit surveys determine how employees feel about their benefits and identify their benefits preferences, enabling companies to design benefits programs that provide greater value for benefit dollars spent by organizations and employees.
Online 360 leadership surveys/ 360 leadership assessment surveys/ Online 360 surveys	Strong leadership at all levels of businesses is a key driver of organizational performance. Quantisoft's online 360 leader surveys are ideal for providing groups of leaders in your organization with anonymous feedback for increasing their performance. We provide reports assessing leadership strengths and weaknesses across the organization. Conducting an online 360 survey is a highly cost-effective way to provide leadership feedback to large numbers of leaders.
Online sales force surveys/ Online sales force opinion surveys	Sales force effectiveness is critical to the success of most companies. Quantisoft customizes each online sales force survey to gather information and insight from your sales people about what they need individually and collectively to significantly increase sales and competitiveness. Identify barriers to sales, what tools, information, product, process, sales management, marketing and sales compensation plan improvements are needed to boost sales force performance. Identify what needs to be done to attract high performance sales people and lower sales force turnover.
Customer Surveys
Online customer surveys/ Online customer satisfaction surveys	Online customer opinion surveys/customer attitude surveys measure customer satisfaction levels and gather information and insight for increasing customer satisfaction and loyalty. Customers will tell you what you need to do to become more competitive and they will provide feedback about your customer contact employees, your products, quality, customer service and other drivers of customer satisfaction and retention. Regardless of the type of business you are in, you should consider conducting an annual or semi-annual high payback online customer satisfaction survey or ongoing customer surveys.
IT customer satisfaction surveys/ IT user surveys/ IT help desk surveys	IT is integral to the operations, processes, sales and financials of any business. Each IT customer survey is customized to meet your organization's needs. We assess IT customer satisfaction with internal and outsourced IT services (help desk, desk side support, application support, network services, IT training, etc.) and identify what needs to be done to increase IT customer satisfaction and IT performance, and to reduce recurring problems and related costs. With tight IT budgets and demanding customers, actions based on IT customer satisfaction survey results provide a strong payback while they reduce pressure and increase the success of CIO's and other IT leaders.
Call center satisfaction surveys/ Customer service surveys	Many organizations rely on call centers and other customer contact employees to provide information, perform transactions and resolve problems. Call center satisfaction surveys/call center surveys and customer service surveys assess customer satisfaction levels and identify ways to significantly increase customer satisfaction and loyalty, leading to increased sales and business competitiveness.
Enterprise Assessments
Risk surveys/ Risk mitigation surveys/ Risk management surveys	Significant risks are frequently hidden or ignored by organizations. The best way to identify and assess hidden and ignored risks is to conduct an online risk survey of managers across your organization. Quantisoft's online risk management survey/risk mitigation survey solutions gather information and insight from managers about more than 70 types of business risks and consolidate the risk assessment information organization-wide and by business unit and location.
Organizational assessment surveys/ Organizational effectiveness surveys	Conducting an online organizational effectiveness survey is a cost-effective way to quantify the importance of over 50 critical organizational business drivers and evaluate how well your organization is performing in each of these critical success areas. Every online organizational survey gathers actionable information and insight, identifying organizational effectiveness and corporate culture opportunities that contribute to escalating profit and growth targets, and that differentiate successful organizations from their competitors. Online organization survey findings identify ways to achieve sustainable growth.
Online business process surveys/ Process surveys/ Operations surveys	Quantisoft's business process effectiveness surveys/online reengineering surveys assess process effectiveness and provide actionable information and insight for improving and streamlining processes. Every online process survey is customized to meet your needs. Gather process feedback and suggestions from employees and/or customers, identifying opportunities for breakthrough improvements in productivity, quality, customer service, process timeliness and cost reduction.
Merger & acquisition surveys/ M&A surveys	Two thirds of all mergers and acquisitions fail to achieve the expected returns. The failure is due to problems integrating corporate cultures, processes, technology and other key drivers of successful mergers and acquisitions. Quantisoft's online merger and acquisition surveys assess the drivers of successful M&A integration prior to, during and after integration, identifying what needs to be done to integrate organizations and measuring M&A integration progress and success.
Sarbanes-Oxley surveys/ Ethics & compliance risk culture surveys	Assessment of corporate culture is an important part of Sarbanes-Oxley 404 Compliance. Quantisoft's ethics and compliance risk culture survey (Sarbanes-Oxley survey) enables business leaders to make informed decisions about making cultural changes essential for creating and maintaining an environment/corporate culture conducive to ethical behavior and honest communication. They enable the proactive management of risks to avoid surprises and maintain Sarbanes-Oxley 404 compliance.
State privacy regulation surveys	Most states and the Federal government have enacted laws to protect the privacy of personal information. Massachusetts' new privacy regulations are among the most comprehensive, applying to all companies doing business in or selling to Massachusetts residents. Quantisoft's online state privacy law surveys gather information from employees that is required to assess and implement processes and practices that comply with state privacy regulations.
Contract risk assessment surveys/ Contract risk surveys	Quantisoft's online contract risk surveys collect information about procedures and practices for drafting, negotiating, signing, fulfilling and storing contracts across organizations. The objective is to use the information gathered by the contract risk survey to develop better consistency in each phase of the contract process across the organization, maximizing the efficiency of contracting practices and processes and minimizing risks associated with any inadequate contracting controls.
Going Green surveys	Quantisoft's online Going Green surveys are a highly cost-effective way to assess and ensure the success of your company's Going Green program. Collect energy saving suggestions from all of your employees. Assess your employees' awareness of your company's Going Green initiatives, save money and increase the sustainability of your company. Conduct a going green survey and gather environmental sustainability and energy saving ideas and information for starting a new going green program at your organization.
Industry and Specialty Assessments
Municipal opinion surveys/ Community opinion surveys	Municipal satisfaction surveys/community satisfaction surveys provide an easy, proactive and very cost-effective way for municipal leaders to collect feedback and suggestions from and be more responsive to all of their constituents. Online municipal surveys/online community surveys gather perceptions about municipal services and important community issues to measure the pulse of the city/town. Mayors and town council members learn from community survey results and establish priorities and budgets based on feedback from residents and businesses. Residents and business owners welcome online citizen surveys and appreciate the opportunity to share their perceptions and suggestions with community leaders.
Law firm surveys/ Law Surveys/ Legal surveys	Quantisoft conducts online law firm surveys that identify law firm's strengths, weaknesses and opportunities, and provide important feedback to firm leaders, partners and HR. Our online law surveys include partner feedback surveys (associates evaluate partners), associate attorney evaluation surveys (partners evaluate associates), associate attorney development surveys (associates provide feedback on their career goals and development, and workplace issues), administrative staff feedback surveys (providing feedback to administrative staff), as well as other customized online HR survey solutions.
Association member surveys/ Association surveys/ Religious organization surveys	Your association's members know what can be done to enhance and improve your association's services, communications with members and other criteria important for achieving their satisfaction and loyalty. Online association surveys/association member satisfaction surveys provide the information and insight you need to keep existing members and attract new members. We also conduct online member surveys for religious organizations.
Online surveys designed to meet your special needs	Quantisoft is a full service survey company. We identify your specific information and insight gathering needs and design and conduct customized online surveys and other types of assessments that provide information and insight enabling you to make better, more informed decisions. Analysis of survey results and planning for making changes based on survey results is also available. Conducting an online survey is a highly cost-effective approach for gathering the business intelligence your organization needs to plan and execute effectively.

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Why Conduct Employee Surveys, Customer Surveys,Risk Assessment and IT Satisfaction Surveys Surveys -Identifying Ways to Boost Performance, Competitiveness and Profit

Online surveys are the most cost-effective way to gatherinformation, opinions, suggestions and insight fromlarge numbers of employees, customers and other groups

Key reasons for conducting online employee surveys, online customer surveys, IT surveys, risk and other types of assessments

Why Conduct Employee Surveys, Customer Surveys,
Risk Assessment and IT Satisfaction Surveys Surveys -
Identifying Ways to Boost Performance, Competitiveness and Profit

Online surveys are the most cost-effective way to gather
information, opinions, suggestions and insight from
large numbers of employees, customers and other groups