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Quantisoft's Employee and Customer Surveys
Business Research Surveys Providing
Actionable Information, Knowledge and Insight
for Achieving Sustainable Results
Key questions driving your organization's performance
- How satisfied and engaged are your employees?
- How effective are your leaders?
- How satisfied are your customers?
- How effective is your IT support?
- How effective are your business processes?
- What risks does your company face?
- What is it like to work for your company?
- What is it like to be a customer of your company?
- Are your employees and customers thinking about going to your competition?
- ...How do you know?
Quantisoft's survey solutions
Quantisoft's surveys provide information and insight managers need to compete and thrive
- Our surveys gather actionable information and insight from employees and customers, identifying opportunities for enhancing employee and customer satisfaction, loyalty and retention, enabling our clients to achieve breakthroughs in organizational and bottom line performance.
- Quantisoft's surveys take the pulse of your organization, validating where your organization is healthy and pinpointing problems and opportunities for achieving organizational vitality and success.
- Surveys can gather information and insight from your company's entire employee or customer population, or they can focus on specific segments where significant opportunities or problems are apparent.
Quantisoft's high-payback surveys enable your organization to
- Enhance customer satisfaction and loyalty
- Significantly reduce costs and increase profit when survey findings are acted on
- Identify hidden problems, opportunities and possible solutions
- Create a roadmap for making breakthrough improvements
- Focus resources on areas with the highest priority and the largest payback
- Make better, more informed decisions
- Identify product strengths and weaknesses
- Increase employee engagement, satisfaction, performance and loyalty
- Execute more effectively
- Increase process efficiency and quality
- Strengthen the culture of collaboration and change
- Enhance your "employer of choice" reputation
- Reduce risk and facilitate risk management
- Achieve significantly higher levels of organizational effectiveness
- Become more competitive
Quantisoft coordinates and handles every aspect of the survey process
- Design of survey questions to meet your specific objectives
- Approach for optimizing the survey response rate
- Survey notification and distribution
- Survey response collection
- Report generation
- Analysis and recommendations - optional
- Survey results communications plans - optional
- Survey results action plans - optional
- Survey action plan implementation support - optional
Bottom-line impact of Quantisoft's surveys
Survey value and results - If your organization conducts a Quantisoft survey and you are willing to ask the right questions and act on what employees and customers say, you can achieve a very significant impact on your bottom line. Depending on the type of survey and your company's willingness to take appropriate action, there is a high probability that you can:
- Reduce costs by 5% - 10% or more
- Reduce unplanned employee turnover by 5% - 50%
- Increase customer retention rates by 5% - 50%
- Increase business by 5% - 20% or more
- Decrease risk related losses by 5% - 50%
- Increase employee and customer satisfaction ratings by 10% - 75%
- Increase the effectiveness of human capital and other assets by 5% - 25%
- Achieve a payback of 5 - 100 times the cost of the survey, or more
Cost-effective survey solutions...providing value and a strong payback
Survey pricing - Quantisoft's survey pricing is highly affordable. Our proprietary survey software is powerful, our survey processes are efficient, and our overhead is low, enabling us to provide our survey customers with cost-effective survey solutions. We focus our time and expertise on defining your survey requirements, designing surveys that achieve results, administering surveys to optimize participation, producing insightful reports and analysis, and saving you time.
Survey proposals and price quotes - We define your general survey requirements and then provide you with a survey proposal that includes an affordable all-inclusive price quote. Our survey customers don't have to pay extra for reports sorted by employee or customer demographics, or pay based on the number of questions in the survey, as is the case with some other survey companies.
Quantisoft understands that your company is unique...and that your survey needs may also be unique
Customized surveys provide greater value - While companies can get value from almost any set of survey questions, surveys customized to meet your company's unique and special needs can provide more pertinent and comprehensive information and insight, and greater value.
Well designed and administered surveys are a powerful diagnostic tool - Imagine a doctor using the wrong diagnostic tool, or using a limited diagnostic tool when a more comprehensive test is needed. A wrong diagnosis can lead to inappropriate treatment, or no treatment at all, possibly resulting in pain, further degradation of the missed illness, and possibly much worse. We mention this to make a very important point.
Providing value and results - Our objective for every one of our survey clients, and for every survey we conduct, is to gather actionable information and insight that, when acted on, will generate a strong bottom-line payback and solve any problems that may have been the catalyst for conducting the survey.
Survey proposals and price quotes - Before we provide you with a proposal, which includes a description of the survey approach, methodology, survey reports, pricing and other pertinent information, we talk with you to determine your company's requirements for the survey. Depending on your requirements for the survey, we can:
- Customize surveys to meet your company's unique needs.
- Conduct your survey using a wide range of surveys we have successfully used, or with appropriate changes reflecting your company's needs.
- Use any survey questions you have previously used.
Quantisoft is looking forward to talking with you and to the opportunity to providing your company with a high payback survey solution.
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